Our studio policies have been established to ensure a positive experience for all clients, and the terms therein apply to everyone in all circumstances. 

Please fill out our Consent and Liability Waiver before attending your first class. Thank you.

STUDIO POLICIES

PURCHASE, CANCELLATION, AND NO SHOW POLICY

  • All in-person, ONLINE classes and lesson packages expire 90 days after purchase unless otherwise stated. Exceptions may be made due to extenuating circumstances.  Please notify the studio before the expiration date. 

  • 24 hours notice must be given to avoid being charged a full fee for class reservations, private, 30 Minute and duet lessons.

  • No Show Class Reservation Policy: All clients who reserve a space in a class, but do not attend without cancelling in advance will be charged FULL FEE.

  • All prices listed are per client. 

  • All private, Duet Lessons and classes are based on a 50 Minute professional hour.  Apart from 30 minute sessions. 

  • Clients can pre-register for classes and private lessons through Momence online - email Us or call the studio at 831-281-4058.                                 

  • In case of a last-minute instructor illness or emergency, we will make every attempt to find a replacement instructor or notify you of class cancellation. 

  • If any class is canceled at the last minute, the client will not be charged for that class.

  • Out of respect for clients with sensitivities, please refrain from wearing perfume or scented lotions to the studio; or coming to the studio when are sick with a cold, flu, or virus of any kind.

    CELL PHONE & PERSONAL BELONGING POLICY

  • Please turn your phones off or to silent while in the studio.

  • Please leave all personal belongings, besides a water bottle, on the shelves by the studio door.

  • Do not put cell phones under or near the reformers to reduce the risk of personal injury or property damage.

    Pilates grip socks Policy

  • Pilates grip socks will be required in all Pilates Mat and Reformer classes for safety and hygiene. You are welcome to bring your own grip socks. Regular socks are not acceptable. We do have extra grip socks in case you forget yours. Just let us know and we'll be happy to provide you with a clean pair. For your convenience, grip socks will be available for purchase at the studio.

    COVID POLICY

  • Coastline Pilates is committed to providing a safe and healthy workplace for our staff and clients.

  • We enforce COVID policies and procedures such as hand hygiene and offer masks to minimize the risk of transmission of COVID.